Privacy.

Information we may collect

Information you provide through enquiries, bookings, program enrolment or other forms may include contact details and information you choose to share about your goals or health.

How information may be used

Information may be used to respond to enquiries, provide services, administer bookings and payments, communicate with clients, and improve the website and services. If you sign up for our newsletter, we use your name and email address to send you occasional emails from System of Freedom. Every email will include a way to unsubscribe, and you can also ask us to remove you at any time by emailing contact@system-of-freedom.com.

Third-party services

We use third-party providers for scheduling (Acuity Scheduling), payments (Stripe), questionnaires and newsletter sign-ups (Jotform), AI assistance (Claude, by Anthropic), email, and hosting and analytics (Vercel). Some of these providers may store or process information outside Australia. They process information under their own privacy terms.

Health information

Any health information collected as part of practitioner services is handled with additional care and only through the client onboarding and record-keeping systems used by the practice.

Use of AI tools

We use artificial intelligence (AI) tools, currently Claude by Anthropic, to support our business processes. This can include organising and drafting communications, summarising information, and analysing data to improve our services.

On occasion, this may include health information you have shared with us, for example to help organise questionnaire answers or test results before your session. When we do this, we share only what is necessary, use the tool’s privacy and data controls, and do not use your information to train AI models.

AI does not make decisions about your health or care. All assessments and recommendations are made and reviewed by our practitioner. If you would prefer that your health information is not processed with AI tools, tell us at any time at contact@system-of-freedom.com and we will respect that.

Access, correction and questions

You may request access to, or correction of, personal information we hold about you. Contact us at contact@system-of-freedom.com.